Privacy Policy | Choicely

WHAT INFORMATION DO WE COLLECT?

We collect certain information you provide to us when using Choicely, such as when you create an account and profile, send us an email or post information or other content to Choicely. We collect certain personal information, like your name, picture, email address and phone number, as well as certain non-identifying information, like your gender, birthday and zip code. We may also automatically collect certain information through the use of “cookies”. These are small files that your browser places on your computer. We may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to improve our services. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

HOW DO WE USE THE INFORMATION WE COLLECT?

We use the information collected through Choicely for the purposes described below:

to provide our services or information you request, and to process and complete any transactions;
to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
to monitor and analyze usage and trends, and to personalize and improve Choicely and your experiences when you use Choicely, such as providing content or features that match your profile or interests (including ads), and to increase the functionality and user friendliness of our services;
to send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our services;
to allow you to add your location to your posts;
to find and connect with your friends (when instructed by you);
to let your friends know about your moments on Choicely
to let your friends know it’s your birthday (if you don’t disable this feature); and
for any other purpose for which the information was collected.

WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES?

We will not share the personal information we have collected from you, except as described below:

with your friends on Choicely with whom you want to share your moments on Choicely, and according to the preferences set in your account;
with certain social networking services, if you allow such sharing through our services;
with service providers who are working with us in connection with the operation of our site or our services (these service providers have access to your personal information only to perform services on our behalf and are obligated not to disclose it or use it for any other purposes);
we may share aggregated information and non-identifiable information with third parties for industry analysis, demographic profiling and other similar purposes;
we may share information with third parties who are using the Service to support them in analyzing the data we receive through our Service.
when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants or court orders;
to enforce or apply our privacy policy, our terms of use or our other policies or agreements; and
in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of our business assets.

We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.

Some of these third parties, such as analytics providers, may collect information about your online activities over time and across different websites or online services when you use our services.

To provide and improve the Choicely Studio app builder, we share certain data with trusted third-party service providers who assist us in operating our platform. These providers are contractually obligated to safeguard your information and only use it for the purposes we specify.

Specifically, we share data with the following third-party service providers:

Google Cloud Platform: We use Google Cloud Platform for hosting and data storage. Your data may be transferred to and stored on Google's servers. Google's privacy practices are outlined in their Privacy Policy.

Mixpanel: We use Mixpanel for product analytics to understand how users interact with the Choicely Studio app builder. This helps us improve our platform and user experience. Mixpanel's privacy practices are outlined in their Privacy Policy.
HubSpot: We use HubSpot for customer relationship management and marketing automation. This helps us communicate with you more effectively and provide relevant information and support. HubSpot's privacy practices are outlined in their Privacy Policy.

We only share the minimum necessary data with these providers to enable them to perform their specific services for us. We do not sell your personal information to any third parties.

Your Choices

You can opt out of Mixpanel's data collection by following the instructions provided in their Privacy Policy. You can also manage your communication preferences with HubSpot by clicking the "unsubscribe" link in any email from them.

Important Note: Please review the privacy policies of each third-party service provider listed above to understand their specific data practices.

INFORMATION WE COLLECT IN 3RD PARTY LOGIN

If you register or sign in with your Google account, Apple ID or other third-party accounts to Choicely, we will use this personal data (such as your name, email or phone number) to form your Choicely account. This is dependent on the privacy policies and settings for those accounts.

This email address and phone number will be linked to your Choicely account and will be used to retrieve your Choicely account, communicate with you and to improve your experience with Choicely.

We will continue to have this personal data we received when you first set up your Choicely account using your Google account, Apple ID or other third-party accounts. You must delete your Choicely account entirely for us to no longer have access to this data.

LINKS TO OTHER SITES

Apps built with Choicely may contain links to other sites. Any information you provide on those sites is provided directly to the owner of that site and is subject to that party’s privacy policy. Our privacy policy does not apply to such sites, and we are not responsible for the content or privacy and security practices and policies of those sites.

WHAT STEPS DO WE TAKE TO PROTECT YOUR INFORMATION ONLINE?

We take reasonable measures to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

ACCESSING AND MODIFYING YOUR INFORMATION

If you have an account, you can access and modify the personal information you provided us that is associated with your account. You may “opt out” of receiving marketing or promotional emails from us by changing your account preferences or by following the instructions in those emails.

If you opt out of these messages, you will still receive emails from us, about your account, our services and other pertinent information related to our services. These communications are considered part of the service and your account, which you cannot opt-out from receiving. You can delete your account by selecting the “delete account” option in your profile in Choicely’s mobile apps. You can delete your information and account in Choicely Studio by emailing us at info[at]choicely.com We will take steps to delete your information as soon as is practicable, but some information may remain in archived/backup copies for our records and as otherwise required by law.

DATA STORAGE AND PROCESSING

When using the Choicely platform to create your app, you have the option to select whether your app's data will be stored on servers located in the European Union (EU) or the United States (US). By default, data processing for your app occurs in the EU region, but you can choose to restrict processing to specific regions.

If you are located outside the EU and choose to provide information to us, we may transfer your information to the EU and process it there. By using Choicely, you consent to the collection, transfer, use, storage and disclosure of your information as described in this privacy policy.

OUR POLICY TOWARD CHILDREN

Our service is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

DEVELOPER DATA RETENTION AND DELETION POLICY

This policy outlines how user data collected by our applications is retained and deleted. We are committed to respecting user privacy and providing clear guidelines on data management.

1. User-Initiated Deletion

Users have the right to delete their accounts and associated data at any time.
This can be done through in-app functionality or by contacting our support team.
App users can delete their accounts in the profile view of the application
Choicely Studio users can send an email at info[at]choicely.com to request a deletion of their information and account
Upon deletion request:
- The user's account will be deactivated immediately.
- All private user information will be irreversibly deleted within 30 days. This includes:
  - User account details (name, email, etc.)
  - User-generated content (documents, photos, etc.)
  - App activity logs

2. Inactive Account Deletion

We identify inactive accounts based on user login activity.
An account is considered inactive if there is no login activity for a period of three (3) years.
For inactive accounts:
- The account will be flagged for deletion.
- An automated email notification will be sent to the user's registered email (if available) warning about impending deletion due to inactivity. This notification will include instructions to regain access and prevent deletion if the user wishes to keep their account.
- If no response is received within a specified timeframe (e.g., 30 days) after the notification, the account will be permanently deleted along with all associated data. The deletion timeframe will mirror user-initiated deletion (90 days).

3. Data Retention Exceptions

Legal Requirements: Certain user data may be subject to legal or regulatory requirements and will be retained for the mandated period, even after account deletion. This data will be stored securely and in accordance with all applicable laws.
Anonymized Data: After the deletion period, some user data may be anonymized and aggregated for analytical purposes. This anonymized data will not be linked to any individual user and will be used solely for improving the application.

4. Developer Responsibilities

We are committed to implementing and maintaining technical and organizational measures to ensure secure data storage and deletion.
We will update this policy periodically to reflect any changes in our data practices and comply with evolving regulations. Updates will be communicated through the application or via email notifications.

5. User's Responsibilities

Users are responsible for reviewing this policy and understanding how their data is managed.
Users are encouraged to keep their contact information up-to-date to receive relevant notifications.

6. Additional Considerations

This policy applies to data collected directly by our applications. User data shared with third-party services may be subject to their own data retention policies. Users are advised to review those policies for further information.

CHANGES

Any information that is collected is subject to the privacy policy in effect at the time such information is collected. We may, however, modify and revise our privacy policy from time-to-time. If we make any material changes to this policy, we will notify you of such changes by posting them on Choicely or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use Choicely after those changes become effective, you are agreeing to be bound by the revised policy.

QUESTIONS?

Please contact us via visa[at]choicely.com if you have any questions about our privacy policy.

CONTACT US ABOUT YOUR DATA

Want to make a request to access or alter your personal data in Choicely apps? Click the button to access the form.